Private Investigators and Security Guards Program

Positive experience: They have moved from 155 carlton and are online applications only

Negative experience: They should reopen the office and make things more easier instead of online if auto pack can be open and other government office can to they can be open to and the process time is too long major back log don't know why they have a major back log and documents gotta be summit in like month advance or weeks advance and how does guards suppose to make a living sitting at home waiting for the license and or documents to clear to go back to work that's all I gotta say for now too bad it can't be old fashioned days way back working without training and without license this way more easier and less hassle with the rules and regulations of becoming a guard and who ever made the rules and regulations about processing time for license and documents to process is ridiculous

Negative experience: They should reopen the office and make things more easier instead of online if auto pack can be open and other government office can to they can be open to and the process time is too long major back log don't know why they have a major back log and documents gotta be summit in like month advance or weeks advance and how does guards suppose to make a living sitting at home waiting for the license and or documents to clear to go back to work that's all I gotta say for now too bad it can't be old fashioned days way back working without training and without license this way more easier and less hassle with the rules and regulations of becoming a guard and who ever made the rules and regulations about processing time for license and documents to process is ridiculous

Negative experience: A government agency should not be allowed to perform so terribly. With license processing times taking 8-10 weeks, people who even apply a month ahead of time can be out of a job. Terrible standards.

Negative experience: Don't respond to calls or emails. They are processing applications that were sent in a month after mine was and I don't have any updates on my application.

Negative experience: Everytime they not picking call and evenn they not open for public

Fantastic experience: A very professional organization. If documents are submitted correctly as per the procedure, the license gets renewed very fast. Staff is very kind, after reviewing the documents for any missing information they let you know and request for the information. Within 15days you will get your license renewed via email procedure.

Fantastic experience: A very professional organization. If documents are submitted correctly as per the procedure, the license gets renewed very fast. Staff is very kind, after reviewing the documents for any missing information they let you know and request for the information. Within 15days you will get your license renewed via email procedure.

Fantastic experience: they have a great service! let them take their time and they will get it done

Negative experience: I have been trying to reach them for a month but no reply.

Negative experience: They're not open to the public. They don't answer the phone and you can't leave a message becuase the message box is full. They do not return emails

Negative experience: No one answers the phones. Mailbox is always full.

Negative experience: Poor service they don't even answer phone calls none of them reply you via email if u have any concern . Totally ignoring.. Also they won't allow you to enter in their office.

Negative experience: I have been calling them for almost a month and no one has responded. I also sent them an email, but no one responded.

Negative experience: No one picks up the phone and there is a long delay in email replies as well.

Positive experience: They teach you and also encourage you.

Negative experience: Their system remains always down and call you again and again