Risk & Security Management
Information about Risk & Security Management
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-17h
- saturday: (closed)
Risk & Security Management is Australia’s premier provider of mercantile services and debt recovery, boasting a history that stretches back to 1979. Renowned for its comprehensive range of services tailored to financial institutions, law firms, insurance companies, and government agencies, this leading company employs industry-best practices enhanced by advanced technology and stringent data security measures to deliver optimal results at minimal costs for clients nationwide.
The company offers a wide array of services, including private investigations, asset and debt management, floor plan audits, and brand protection. Their strong reputation stems from establishing lasting partnerships and consistently delivering exceptional outcomes. With a dedicated team of field agents and a commitment to quality service, Risk & Security Management efficiently handles high volumes of cases across metropolitan and regional areas.
Furthermore, the company emphasizes data protection and security, ensuring compliance with business confidentiality standards throughout its services. With a focus on governance and risk management, Risk & Security Management stands out as the ideal choice for those seeking effective and transparent solutions in investigations and debt recovery.
Risk & Security Management: Reviews
Negative experience: Very poor experience. Completely incompetent and very unprofessional. Made decisions they are unauthorised to make while adding to an already stressful situation.
Negative experience: This company provided me with an Affidavit of Service and a Final Report containing incorrect details. They have since ignored my emails and failed to provide me with amended copies.
Fantastic experience: I highly recommend risk & security management for all your process serving needs. I have been using their services from 2021 frequently and they have always followed my instructions and worked effectively with my timeframes.
Fantastic experience: I had to engage Risk & Security for an urgent document service, and I was really impressed with how quickly they responded. From the first call, they were professional, easy to deal with, and got things moving straight away. Communication was excellent—they kept me updated throughout the process and made sure I knew exactly what was happening. I had specific instructions for the job, and they followed them perfectly, which gave me a lot of confidence in their service. On top of that, their pricing was really fair for the level of service they provided. No hidden costs, no delays—just a smooth, hassle-free experience.
Hi Jordan,
Thank you for your fantastic review! We’re glad to hear that our team was able to assist you quickly and professionally. Keeping our clients informed and following instructions precisely is a top priority, so it’s great to know that you had a smooth and hassle-free experience.
We appreciate your trust in our services and your kind words about our pricing and communication. If you ever need assistance again, don’t hesitate to reach out!
- Risk & Security Management
Negative experience: Terrible service, experience and wasted over four weeks of very valuable time and got ripped off with their attempts. I was recommended this company and they underperformed in every aspect. I engaged them in a process server capacity and they wasted my money and my time. They had terrible communication and response time to any queries. I paid for five attempts to serve and in three weeks, they had made two attempts to serve a simple serve, then absolutely wasted the three more attempts once I pushed them for information and responses, including speaking to the party and not serving them and going during times of the day they were directed to not try. They did not even provide photographs of attempts. I shared my displeasure with them and got no response back again. I engaged another process server that day after my 5th attempt was wasted and they finished the job that day within 4hours of taking the job on in the first attempt. I also paid about 1/3 of the price that Risk & Security Management cost. Do not recommend them for use at all especially in regional towns. They engaged a server from hours away and never mentioned the difficulties it posed on following what I needed.
Hi Melanie,
We’re sorry to hear that your experience with Risk & Security Management did not meet your expectations. We take all feedback seriously and strive to provide the best service possible.
Process serving can be complex, and while we always aim for efficient outcomes, there are cases where challenges arise, including factors beyond our control. We regret that communication did not meet your expectations and would appreciate the opportunity to review the matter further.
Please reach out to us directly at [email protected] so we can discuss your concerns in detail. We value transparency and continuous improvement, and we’d like to understand what went wrong to prevent similar issues in the future.
Thank you for your feedback.
- Risk & Security Management
Fantastic experience: Our company recently retained Risk & Security Management for a very complex and sensitive investigation and their results were outstanding. They are very professional and we would highly recommend their services.
Hi,
Thank you for your kind words and for trusting Risk & Security Management with such a complex and sensitive investigation. We pride ourselves on delivering professional and effective results, and it’s great to hear that our team met your expectations.
We truly appreciate your recommendation and look forward to assisting you again in the future if needed.
- Risk & Security Management
Fantastic experience: Fast & Professional Service! Thank You
Hi Sonia,
Thank you for your 5-star review! We’re glad to hear you found our service fast and professional. Your feedback means a lot to us, and we appreciate your support. If you ever need assistance in the future, we’re here to help!
- Risk & Security Management
Negative experience: These people are unethical and have people working for them that break the law and then lie about it. Do not touch this company - you will be sorry!!!
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