BrightStar Investigations
Información sobre BrightStar Investigations
80903, Colorado Springs
Horario de apertura
- Domingo: 7h-21h
- Lunes: 7h-21h
- Martes: 7h-21h
- Miércoles: 7h-21h
- Jueves: 7h-21h
- Viernes: 7h-21h
- Sábado: 7h-21h
Our Colorado Springs private investigators are here to work areas such as child custody, cheating spouse, finding a missing person, background checks, and more. Contact us today!
We offer a full range of private investigator services to deliver the peace of mind you deserve, including surveillance, investigating a cheating spouse, ensuring you get custody of your child, process serving, background checks and more.
If you need answers, you came to the right place. At BrightStar Investigations, our Colorado Springs private investigators & Denver private investigators will get you the results you need. You have a PI near you that cares!
Using the very latest in surveillance technology, our private investigators gather the evidence you need in a confidential and discreet manner. As a licensed, bonded and insured private investigation firm, we offer a full range of detective services to deliver the peace of mind you deserve.
When answers just can’t be found, you need the help of a Front Range private investigator. BrightStar Investigations can help you shed a light on the truth. Our licensed, bonded and insured private investigators specialize in discreet and thorough investigations.
With a local team of Colorado Springs private investigators that have nearly 100 years of combined experience in federal law enforcement, private investigations, and military intelligence, our team provides a wide range of Private Investigation Services including infidelity investigations, process serving and more:
Do you have a feeling that your spouse or partner might be cheating on you? Never ignore your instincts! Let our private investigators help you uncover the truth.
Are you considering a business venture and need to know more about your potential partner? Maybe you are dating someone and curious if they have a violent history. Whatever the reason for a background check, hiring a private investigator can help provide you the peace of mind you're looking for!
Do you need to locate a missing person? Our private investigators have access to hundreds of databases and software that give us a unique advantage at tracking down missing people.
If you have questions and need answers, we can help. At BrightStar Investigations, our private detectives use the latest surveillance methods and technology to quickly and discreetly gather evidence.
BrightStar Investigations: Opiniones
Experiencia negativa: I paid $300 for 5 minutes worth the work finding a address of person for court. Dude drilled me like a was a criminal, after I filled my paperwork for court and received it, I contacted Craig as discussed prior to hire his service to serve defendant, Craig starts off conversation talking about referring me someone not using him to save $50, then I say for $125 im fine with that, then he tells me well you stated your a big baller in previous conversation and says hes from new York and people in New York would just pay the $125 as I was trying to do, he ends the conversation saying hes going to give a referral and hangs up the phone on me and never gives a referral. I would not do business with this company, rude and not follow though with the deal, takes all the money for then refuses to do what he said he would do after I get my court paperwork, cant trust anything he says
Experiencia fantástica: Working with Craig was an incredible experience. He was highly effective and extremely communicative throughout the entire process, keeping us updated every step of the way. Craig gave us solid advice on selecting the right lawyer and made sure we were set up for success. What stood out most was how he used every single piece of information we had — nothing was overlooked, and everything was put to work to help our case. His dedication and thoroughness made a huge difference, and we couldn’t be more grateful. If you’re looking for a PI who is effective, reliable, and goes above and beyond, Craig is the one you want on your side.
Experiencia negativa: Guy very rude and could not informative or helpful at all just over the first initial phone call. Concerning considering I was asking for help over the safety of a child. Definitely dont recommend.
Candra called us and told us that she had her child taken away from her. We tried very hard to figure out how to help her. Nothing made her happy and she hung up and left a bad review.
Experiencia fantástica: I've hired Craig multiple times and each time he has come through very efficiently and with more information then I asked. I highly recommend!
Think you Carlita!!!
Experiencia fantástica: We hired Craig to assist with confirming an individual’s identity and serving legal documents in a difficult and emotionally charged case. What we expected was a professional. What we got was someone who went far above and beyond — with precision, compassion, and an almost uncanny ability to get things done under pressure. He didn’t just complete the job. He owned it — taking extra care to ensure our safety, our peace of mind, and the integrity of the process every step of the way. He kept us informed, moved quickly and quietly, and managed a delicate situation with total control and care. He’s not just good at what he does. He’s magic. If you’re looking for someone who combines skill, heart, and serious results — we can’t recommend him highly enough.
Grateful for you two!
Experiencia fantástica: Awsome work was able to help me when i needed it the most Much apreciated thank you
It was our pleasure Henry!
Experiencia fantástica: Craig is nothing short of a miracle worker. He confirmed everything my wife & I had suspected about an individual with criminal charges against them—charges where we were the victims. Not only did he verify what we had found, but he also managed to serve a protection order for us immediately. The respondent is notorious for hiding & never leaving his house, yet Craig showed up at the exact right moment to serve him. We were in complete disbelief—we genuinely thought we'd have to return to court to request an extension just to get this done. Beyond his incredible skill & timing, Craig is just a good person—honest to God, one of the truly good ones. He may be unable to make all your problems disappear, but he is a helper; in situations like ours, that means everything. Even in the most challenging moments, he brings a sense of relief, & a little bit of levity & humor, even if just for a little while. We can't recommend him enough.
Thanks for leaving a review AJ. You’re a special client. I hope your situation improves!!!
Experiencia fantástica: Awesome
Experiencia fantástica: Best most brilliant investigator in Colorado‼️and I tried over a dozen. He really knows his super spy shit and doesn’t try and stall and dink around wasting your money. So many of them will try and solve your problem with the slowest baby steps that will take forever and never get the results you paid for. Craig is legit with mad integrity. I think my legal team will probably keep him on their speed dial forevermore. Thanks Craig for true Christmas spirit‼️
Experiencia fantástica: I've used BrightStar using Craig as our PI twice over the last three years. All I can say is WOW. He really does deliver and goes over and above the call of duty. We have been looking for my missing brother in law for three years. No trace since 2016. We assumed he was deceased. Hiring Craig has gotten us more information then anyone, and now we believe he is still alive. We haven't found him yet, but we now know he appears to be alive and believe we know a more specific location. BrightStar is affordable, reliable, and honestly I appreciate all Craig's hard work and determination to uncover the truth as he works on our project. I will definitely use BrightStar again in the future. Love Craig!!!
Experiencia fantástica: I've used BrightStar using Craig as our PI twice over the last three years. All I can say is WOW. He really does deliver and goes over and above the call of duty. We have been looking for my missing brother in law for three years. No trace since 2016. We assumed he was deceased. Hiring Craig has gotten us more information then anyone, and now we believe he is still alive. We haven't found him yet, but we now know he appears to be alive and believe we know a more specific location. BrightStar is affordable, reliable, and honestly I appreciate all Craig's hard work and determination to uncover the truth as he works on our project. I will definitely use BrightStar again in the future. Love Craig!!!
Experiencia negativa: Called and talked to Tori. Was a pleasant experience. She transferred me to Craig which was someone who doesn’t listen and details are important in an investigation. He was confused by what my intentions are. I wanted to calmly approach the scammer and see if he understood the harm he was causing and maybe help him understand verbally. Apparently Craig took this as a physical beating or something other than what I described. What I’d like to do verses what my intentions are are two totally different things and he couldn’t get that through his head apparently. First off “Craig” I’m not a violent person. Second off “Craig” as a Christian the idea is to help people understand the hurt and pain they cause in this world and not by beating them but helping them understand. Third “Craig” I have friends in the FFTF that handle the dirty work. Your ASSumptions of my intentions were cast on the conversation by YOUR OWN perception not mine. Giving a person the opportunity to correct what they’ve done before the sky falls on them is called redemption. Perhaps you’ve heard of that? Or redeeming themselves. Your assumptions were way out in left field and off the wall. Clearly you only wanted to hear yourself talk and only your perception. I have a number of actual people involved as far as law enforcement in the background including the FBI. I thought being a PI you could help me move things along a little faster with gaining important info I could pass on. Clearly you’re perception fogs the reality of what I was trying to accomplish. Also, you’re more than welcome to call all the other PI’s in Denver and give them your perception of things because if they operate close minded I really don’t care to use them. ****ONE STAR*** wouldn’t recommend due to lack of comprehending and only operating on their belief. I am a practicing Christian/Evangelist gifted man and maybe looking up what we do for the culture would shed some light on your ignorance of my intention. Just a thought.
Jameson called our company wanted us to find a person so he could fly out to Colorado and "confront" them. We would not complete this task, due to the propensity for conflict and potential violence. Jameson ended the call by swearing at me and hanging up. Sorry Jameson, we will not participate in investigations that have the potential for conflict.
Experiencia fantástica: Excellent service. I will use them again.
Experiencia fantástica: I have had to hire a number of investigators as a defense attorney here in Colorado Springs and absolutely none of them compare to Craig. Other investigators will do the bare minimum, take days or weeks to get back to you, and sometimes fail to deliver at all. Craig is completely opposite. His turnaround time is the fastest I’ve ever seen and his reports are incredibly detailed. Just last week I asked him to find a witness for me and within an hour of me asking Craig had already given me the exact location of the individual as well as some very helpful information that makes my case even stronger, and it was something I didn’t ask for! Craig is now the first and only investigator I call when I need something done for a client. I can’t recommend him enough.
Thank you Alexis. It is our distinct pleasure to work on your cases!
Experiencia fantástica: I have never had to hire a private investigator before and no idea what the process was. this was an extremely complex case and Brightstar investigations(Craig) went above and beyond! He explained every step and went in depth on things I didn’t know was going on! He was in contact daily and really dove head first in finding what was needed! Highly recommended!!!
Experiencia fantástica: So helpful in getting me information quickly. Craig was super sweet and genuine. Will definitely go back if I ever need something looked into again.
It was our pleasure to help Jaime!!
Experiencia fantástica: Fast and Discreet work, I just wanted to publicly thank them for the hard work handling my situation. Very professional and like I said discreet.
It was our pleasure to work on the case James!!
Experiencia fantástica: In less than 24 hours, Craig found and served someone who I thought was impossible to find. Great communication, quick, and provided me with the information I needed and more. Was also very creative with how he completed the delivery of papers. Highly recommend. Thanks again, Craig!
This case was
Experiencia fantástica: Our family had just had reality TV become our new normal. And then we were asked to contact Craig at BrightStar Investigations and the fear in the unknown of what was ahead was calmed... True Story! He called us the same day , set time in his schedule and listened to us with such attention and concern, like we were his only client, we aren't. Then he did something that only a believer would do, before we left, he lead us in prayer. Craig delivers the truth, good or bad, always. He is so tied to the Holy Spirit that he does not make a move until he is lead to do so. And when he was, he found the new evidence we needed to move forward. Craig is a friend even after his job is done, listening when we are frustrated with the system called Justice, taking time, even if he has to rearrange his life to do so, texting when you least expect it saying he is just checking on everyone. He is smart, experienced, direct, honest, kind, caring and loves his family and the Lord. We are so blessed to know him. If you are trying to get through a storm in your life, Craig is the earthly answer to the prayers you lift to the Lord above.. Believe it!!!
Larry, Thank you for allowing us to investigate for you. This was a special case and I am grateful that we were able to meet and exceed your investigative needs!!
Experiencia fantástica: Edited, made the mistake, he was super responsive and willing to help.
We most certainly contacted Mr. Martinez back. We are very sorry that you are going through a difficult life situation sir. Please feel free to reach out again should you need help.
Experiencia fantástica: Detailed and professional. One of the better private investigators
Thank you Garrett!!
Experiencia negativa: I would suggest you use someone else this guy was argumentative and was a solution man but had no solutions for my papers to be served.All talk no help
Experiencia fantástica: Couldn’t have asked for a better experience. Craig was incredibly responsive, knowledgeable and he did everything he said he’d do. For sure give him a call when you need help that is out of your normal ability to get.
I am so glad we could meet and exceed your expectations Dan!
Experiencia fantástica: Craig is professional on every level. Out on an investigation, communicating with his clients and in the courtroom. If you ever need help gathering information, he is your guy!
It was a special case Jane. Thank you so much for trusting us!
Experiencia fantástica: My experience with this company and Craig, was nothing short of amazing!!! When I tell you that man got skills, I mean he got SKILLS!!!!! He did more on this case than he U.S. Marshals could even do!!!! He literally blew me out of the water with his ability to locate the man that hurt my baby girl!! He’s now behind bars, where he deserves to be, because of Craig!! I am living proof that you do not need to look elsewhere! Don’t second guess yourself if your looking for someone to get the job done, because HE WILL GET THE JOB DONE!!!! Period!! This experience has changed my life and my daughter can get the justice she deserves now because of it!!!
A special case for sure Sarah! May you and your daughter get the justice she deserves! God bless!
Experiencia fantástica: Craig is very professional and worked very hard to help my family during a very desperate time. I would recommend him to anyone and would hire him once more if I had to.
It was an absolute pleasure working on your case Hudson! I wish you and your family nothing but the best!
Experiencia fantástica: Great work and helped me find answers
Thank you so much Hannah!
Experiencia fantástica: Mr. Smith was very efficient and professional. He got back to me immediately with positive results. I would definitely recommend him and his company to anyone that has unfortunate issues. Thank you very much..
Experiencia negativa: Not at all helpful worst phone call I've had in years how are you supposed to know what they can and cannot do if you don't ask? Craig was immediately dismissive and accusatory. STAY AWAY
We appreciate all feedback. It should be noted that our office has never received a phone call from an Earle Mcfee.
Experiencia fantástica: Very pleasant and professional to speak with. Reassuring and confident in outcomes. Responded in a timely manner. Would recommend their services.
It was a pleasure working with you Madonna!
Experiencia fantástica: Had a fantastic experience, Craig found everything I needed with very fast responses. Highly recommend using this service for all of your PI needs
Glad we could get this one done quick!
Experiencia fantástica: Wow when the other reviews stated Craig was quick they weren’t lying! I submitted a request for information and he LITERALLY called me within minutes. He got me exactly what I needed with a full report in less than 48 hours. I will definitely use him again if I ever need to. 10/10 would recommend!!
Thank you for leaving a review Brianna, and thank you for being a client!!
Experiencia fantástica: 100% would recommend these guys for your investigatory and as your process sever. Not only did they find my sons dad within a day they got him served the very same afternoon. I will definitely be using BrightStar for any of my future needs
It was our absolute pleasure Amber!!
Experiencia fantástica: Craig was so awesome! He was beyond helpful! I've never experienced such great customer service. Thank you!! & HIGHLY RECOMMEND this place
Thank you Eunice. Your recommendation is much appreciated!
Experiencia fantástica: I have discovered through experience that hiring the best saves me time, money and stress. This applies to Craig over at Brightstar investigations. He Is thorough and focused, and has the connections to get the job done. Would not consider using anyone else!
Thank you Don, for taking the time to review our service! I'm glad to see that you are as satisfied with the outcome as I am, and more pleased it was a positive experience through the process.
Experiencia fantástica: Great service. I was able to get someone served in under two hours. I would recommend this service to anyone looking for quick, reliable service.
Laura, you are too kind! I'm glad you are satisfied with our services. I really appreciate you taking the time to leave us a review, it really means a lot. :)
Experiencia fantástica: I had a very good experience with the private detectives in Colorado Springs at Brightstar Investigatons. I needed info for a legal case and my PI worked closely with my lawyer to get exactly the evidence we needed. The outcome of the case was successful thanks in good part to having the evidence gathered by Brightstar. Highly recommend.
Allan, Thank you so much for the nice review. We really enjoy working with you and greatly appreciate you taking the time to review us.
Experiencia negativa: They are a joke. Go to a better place and avoid this one.
Dear JJ JJ, We would love to respond to your review, but we don't have anyway of telling if you are a real client or fake review, no record of any caller by your name, and you did not leave any detail for us to address your concerns. As a long-time Colorado Springs private investigations firm, providing excellent customer service is our core value. Please call us so we can fix whatever problem you had (719) 578-3317 Thank you!
Experiencia fantástica: Great experience. Timely, efficient, and they kept me in loop the entire time. The team was very responsive and answered all my questions within minutes. HIGHLY RECOMMEND!
Lee, Thank you so much for the nice review. We really enjoy working with you and greatly appreciate you taking the time to review us.
Experiencia fantástica: Craig was awesome! Id highly recommend him to anyone needing these kind of services. He answered all my question, made me feel heard & help get me my child back! Not to mention a day after he was asked to do the job! Hands down, best in the Springs! Maybe even this part of colorado! Thanks Craig!
Lyxy, you are too kind! I'm glad you are satisfied with our services. I really appreciate you taking the time to leave us a review, it really means a lot.
Experiencia fantástica: These guys were amazing. They were fast and easy to get ahold of and worked even on weekends to help resolve my issue!!! I would recommend them to anyone needing a server. !!
Thank you JT. We love what we do and take our work seriously so our customers get answers fast. We truly appreciate your kind words.
Experiencia fantástica: BrightStar Investigations was able to serve my ex husband even when he was eluding service in Colorado, staying in different places and he doesn’t have a work place to show up to everyday that could have made it simple to serve him at. On top of all that he travels out of state for work! I also live out of state and was not able to be much help, overseas with a huge time difference! BrightStar didn’t shy away and trust me I had other Private Investigators refuse to help me...it was just too hard of a case. I’m so grateful! When others wanted an open and close service to be completed BrightStar took the challenge on and they were very professional, not curt at all and I truly feel their number one goal was to serve the papers in an absolute legal manner and yet be creative about it. They also didn’t have “were all about the money “ attitude. Service was genuine and prompt, saved me BIG TIME!!! After all you cannot finish up your legal issues if people pretend they don’t know they’re supposed to be in court and try and remain elusive! My divorce was underway because of BrightStar! Money well spent!
We love doing cases like this Kelly!! Thank you for letting us get what you need!!
Experiencia fantástica: Real easy to work with . sympathetic and seemingly empathetic
Glad we could be both!! ✅
Experiencia fantástica: They went the extra mile to get what we needed done! I will be a continued customer if the need arises. Thanks so much!
Thank you Sarah!! It is our pleasure!
Experiencia fantástica: I tried to have my small claims papers served by the Sheriff's Dept with no luck. I hired Brightstar and the job was done less than a week! Papers served in hand! I would highly recommend hiring Brightstar. Thanks again for your help, the process was very smooth.
It was a pleasure getting this done for you Laura!! Great result! Wish you the best!
Experiencia fantástica: I was having trouble serving my husband divorce papers because he wouldn’t give me his address or his work information. After trying to serve him for a month, I hired Craig to serve him papers and he had it done the day after I hired him. I would highly recommend this company!
Glad we could get this one done quick!! ⚡️ ⚡️
Experiencia fantástica: My husband called Craig yesterday, and by this afternoon we had received imperative information regarding our legal proceedings. The information that Craig obtained had a direct and very favorable impact on our litigation, resulting in us prevailing. We are so grateful and glad we called Brightstar Investigations and would happily do so again should the need arise. Highly recommend!
Thank you Amy!!!
Experiencia fantástica: Although I did not personally work with Craig, my mother recently did. He helped tremendously in helping my family find and serve papers to someone that had been missing for six weeks. Craig did this difficult task in only 5 hours. I will always be grateful for Craig and his diligence! Thank you for helping my mom!
It was a pleasure working for your family Morgan. I thank God for the outcome, and I really wish you nothing but the best!
Experiencia fantástica: I am so grateful for Craig of Brightstar. He is a true professional who is focused, listens attentively, and goes above and beyond to get the job done. It took him only 5 hours to find and serve papers to a person who had been missing for six weeks. I am absolutely amazed by Craig’s skill level. His honest and direct approach to his work is appreciated. Thank you, Craig!
Thank you Linda. Special case, even more special results. I wish you nothing but the best.
Experiencia fantástica: It's been great working with Craig!
Always a pleasure Collin!
Experiencia fantástica: These people were quick to respond to my initial inquiry, and out the leg work in to serve papers to a difficult individual. What i valued the most, was the frequent periodic updates. I never had to chase them down for a status. They did not waste my time, which is monumental and these days.
Glad that we could get this one done Jessica!
Experiencia fantástica: We received awesome customer service from Craig. Everything we asked for was done in a timely and professional matter. Thanks for the great service.
Thanks Cristina!!
Experiencia fantástica: I could not be happier with the service I received. I had a complicated, seemingly near impossible situation, and Craig went above and beyond to help me. I recommend this business 100%. If I ever need this type of service again, this is who I will call. Five stars all the way!
This was a wild case for sure! Thank God for a great resolution!
Experiencia fantástica: I can't believe how quickly Craig professionally handled a difficult situation that all the other private Investigators were unsuccessful at accomplishing!!!! AN HOUR!!!! ONE HOUR!!!! I spent over a year trying to get Carolyn served but Craig served her in less than an hour with video!!! Amazing 100%
This was a special case Carolyn. Many blessings to you as you proceed with your case.
Experiencia positiva: Craig was great- not even 24 hours passed and he found an address for me. I had to learn about an affidavit from someone else. I requested it from Brightstar and never received it. My situation is I'm sure unique but a bit pricey for just finding an address. Craig was very friendly on the phone.
We are very happy that we were able to get an address for you so quickly. We are very sorry about the affidavit. It simply was a misunderstanding on our end. We will do everything to ensure that the situation is remedied! Thank you for being a great client!
Experiencia fantástica: Very very helpful and polite I never give five stars and this company deserves it
Thanks Scott!
Experiencia fantástica: Craig and his team are excellent! I needed intuition validated and they were able to provide information that confirmed everything.
I am so happy that we were able to get you the answers you deserve!
Experiencia fantástica: Great service. I had a case in which I needed information about a person 3 years ago and now I need the information updated. Craig dropped what he was doing to help me out and was friendly and remembered the investigation. I highly recommend their services.
It was a pleasure greeting results for you Chris.
Experiencia fantástica: Great service - quick. And help afterwards also!
Thanks Milliron!
Experiencia fantástica: Craig is VERY efficient and found the person I was looking for within 10 minutes. He was able easily to put the pieces of the puzzle together from this convoluted database and see where the person I needed to serve now resided. The service then went off without a hitch. I'm sure I will be using his services again in the future!
Alice - we are so happy that this puzzle was solved and that you got the outcome that you deserve. We are here for you, and anybody that needs results!
Experiencia fantástica: The services I requested were completed quickly and professionally. Should I require these services again I would not hesitate to hire Brightstar.
That you Terry! It was a pleasure!
Experiencia fantástica: We had the chance to collaborate with BrightStar on the French part of an international investigation lead by them. We've been impressed by their expertise in social media investigations. Investigator Craig SMITH is a hard worker, always aiming for efficiency. He advised us in a perfect way. We highly recommend this company, and we know now who to call for an investigation in the US. Thank you
It was an absolute pleasure working on this joint operation with Prometheus. Thank you for your professionalism! Look forward to the next one!
Experiencia fantástica: So glad to have found Brightstar and my uncle! They are reasonably priced and provided excellent information, very quick.
Thank you Teresa! I am so happy for the outcome of this case! Happy for YOU! Many blessings!
Experiencia fantástica: Brightstar is the ONLY private investigation company I would use- hands down THE BEST!! When you are panicking and don’t know what to do, or need help investigating anything, you should DEFINITELY call Brightstar Investigations. (They REALLY will get the job done and give you relief and peace.) After I was robbed, Brightstar Investigations immediately responded to my call and promptly investigated my concerns that day! They were professional, understanding and VERY good at their job!! Craig and his team resolved the entire situation for me. I made a call to them and they took care of it!! Not only did they locate the criminals IMMEDIATELY- they personally recovered some of my stolen articles!! Brightstar went above and beyond for me and my family on a very scary, confusing and emotional day/night. Their fee was much more affordable than most of the private investigators we have worked with before- AND- months later there was a snafu with bank transfers- Craig called to let me know and sent me a check that day!! I couldn’t ask for anything better from a PI firm: 1. Integrity! 2. IMMEDIATE response to my inquiry 3. QUICK and THOROUGH handling and investigating of the job 4. GREAT COMMUNICATION 5. A lot of patience for hysterical clients 6. Empathic and easy to work with on my problem. 7. The BEST at what they do, and that is helping YOU!
Thank you so much Lisa!!
Experiencia fantástica: If you're on the fence on which Private Investigator to hire, go with Brightstar.
Pleasure working with you Scotty!
Experiencia fantástica: Really helpful and knowledgeable about the cybercrime work and I really appreciate the consultation and advice during crisis.
Glad we could help Lynn!
Experiencia fantástica: BrightStar is amazing . They work fast and effectively to get you the information you need . I am beyond pleased with their work . Very responsive to your needs and are right on top of things . The fees are reasonable and manageable . Communication was great from my investigator . Thank you so much ! So google won’t let me add a separate review but 5 stars again ! I can’t recommend this company enough I have told a few people about them and I hope they’ve taken me up on it . This company is beyond professional . I used them again because they work so fast and get you exactly what you’re after . They work quickly and communicate with ty throughout the entire process so you know what’s happening when . I’m so pleased with the outcome and results . Thank you again !
Thanks Chandie! This case was great. Glad we got you the information you need!
Experiencia fantástica: This is by far the best investigation company I have ever used! Very friendly and helpful and fast! I would definitely use again!
It was great working with with you Jessica!
Experiencia fantástica: Craig did a fantastic job in finding the info I needed and more! He had it all within 24 hrs of starting the job as well! A+++++
It was our pleasure Samantha.
Experiencia fantástica: Craig got the job done discreet and fast! Thank you for the fast, professional, and reasonably priced service.
Thank you Jen!!!
Experiencia fantástica: After finding out I am a victim of wire fruad. Craig was eager to help and very reasonable. I would reccomend him to anybody! I had results the same day! We have the cops the entire case and he sealed the deal with his detective work.
Thank you Steve! Very satisfying result. Can’t wait to see what happens next!
Experiencia fantástica: This company was by far the most professional company I dealt with to locate and serve legal documents. I contacted Craig over the weekend and got an immediate response. From contacting them on Saturday and having the papers served Monday morning, I couldn’t be happier with the service.
This was a fun one Greg. I thank God that we got the job done!
Experiencia fantástica: Awesome. Very professional and was able to solve our problem in just a few hours. A real life saver who keeps in contact with his clients.
Stephanie - this was a tough case, but in the end the result was great! So thankful for you, and I hope and pray for nothing but the best for you and your family!
Experiencia fantástica: My son was missing for over a month in Colorado I felt helpless here in California & it seemed I could get no cooperation or help from anyone including the police. My last option was to turn to a private investigator, I found Brightstar through an internet search, Craig called me back within 2 minutes! He was the only one that offered any real solutions, he spoke with me in great length & replaced my feelings of despair with a sense of peace & confidence. if you find yourself in this place as I did I highly recommend Craig & his team at Brightstar you will be glad! they are worth every penny!
I wish you all the best as you move forward. God bless!
Experiencia fantástica: They were very understanding and helped me in every way possible. Did exactly what I asked. And I am very satisfied with their services! Will definitely recommend them again! Thank you Craig for everything!
Thank you so much Pray Love. This was an interesting case. Big problems solved! Thank God!
Experiencia fantástica: I was amazed by how quickly Craig had my divorce paperwork handled. It was done in a matter of hours, opposed to the days it would have taken the Sheriff's department.
Thanks Aubrey! Quick and painless!
Experiencia fantástica: Quick, reliable and professional! Had an urgent situation and needed a court order to be served the same day to someone who was difficult to locate. There was one chance to serve the documents at a possible location. He called me when he arrived there and called me again after he served the court order. I am so grateful for the great service.
Thank you Deanna! I am very grateful for the great outcome! God bless!
Experiencia fantástica: I contacted BrightStar investigations because I needed a restraining order to be served. I will add that I live in California, so I had no idea where the other person was living except that they were in Colorado. In less than 24 hours the person was located and my paperwork was served in an extremely quick manner. I am very satisfied with Craig Smith’s work, he was professional and kept me updated the entire way. Extremely thankful for all his help and the piece of mind I’ve been given. If you’re looking for any investigating services or need documents to be served, stop your search and give them a call.
Thank you for the kind words Diana.! I wish you all the best as you move forward! God bless!
Experiencia fantástica: Needed to have a background and criminal records check performed. Did the run-around with the "free" or "nearly free" background check services advertising on the web. Got what I paid for -- very little. Then I contacted Brightstar Investigations. They are the real deal. They performed the real background and criminal records check I needed. They did it thoroughly and promptly. Cost a few more bucks than the "cheap" ones available on the internet, but Brightstar's work was very thorough. It was well worth the investment as their report provided very useful information. Spending a few extra bucks on a real background check probably saved me thousands of dollars in the long run! I'll use them again, and refer my friends to them. Money well spent.
Chip - you are a great client. Always here for you if you need us!
Experiencia fantástica: I would say that Craig is the best by far. He had my situation handled in less than 24 hrs. I would recommend him to anybody.
Thanks Jerome! Much appreciated!
Experiencia fantástica: I couldn't be more pleased and thankful for the incredible service Craig and his team gave me. Unfortunately, I was put in a very difficult situation and feel very fortunate to have found Brightstar Investigations. They were extremely professional, knowledgeable, and tactful serving an individual that was evading being served in a major time sensitive situation. If you or someone you know is in need of serving services of any kind or difficulty I wouldn't go anywhere else. Thank you so very much for everything, Craig and team!
Expedited and difficult service is something that we specialize in. This case was wild! Had to reach into the bag of tricks for sure. Grace of God all the way! I am so glad that we were able to meet and exceed your needs Ashley!
Experiencia fantástica: We used Brightstar Investigations to help us gather information that would enable us to handle a sensitive family matter. We worked with Craig personally and he was extremely helpful in guiding us on what we needed to get the job done. He was also reliable, professional, creative, discreet, responsive and in the end we were successful in getting the information we needed. Would highly recommend him!
Can't say enough Sally. Definitely had to think outside the box on this case. Thank you for being such a great client!
Experiencia fantástica: Craig and his team were amazing! I needed his assistance quickly and he got me the information that I was looking for in the most professional manner. I highly recommend BrightStar Investigations!
Thank you Susie! I wish you all the best!
Experiencia fantástica: Craig and the team at Brightstar are as good as they come. Their outstanding customer service and professionalism make them the only option that I will choose for private investigation and related work.
Thanks Charles! It's our pleasure to go above and beyond for our clients!
Experiencia fantástica: I am very happy with the service I have received from Brightstar. Craig took my case immediately and helped me prove that my husband had another woman staying with him for a weekend, that originally was suppose to be a weekend getaway for us. He was great with the follow up information during the investigation and made my decision to leave him even easier. I very please with the service, communication, price and piece of mind. Thank you again.
Cases like these are why I became a private investigator. I am thankful to God that we found out the truth. I wish you nothing but the best.
Experiencia fantástica: We recently hired Craig Smith of BrightStar to track down an estranged relative, for the purpose of settling an estate. In no time, he had an address and phone number for us. We have since been in contact with the relative, and are able to move on with the estate settlement. Previous to contacting Craig, we'd spent months doing Google and Ancestry searches and had even traveled to the last address we could find. Definitely worth the fee! Thank you Craig and BrightStar.
My pleasure Kathy. I wish you nothing but the best with the estate.
Experiencia fantástica: I live in the State of Florida and recently needed the services of a private investigator in Colorado. I contacted Craig at Bright Star and received immediate assistance. I can say without a doubt, he is one of the most respectful, conscientious young men I have ever met. His service was excellent; his professionalism was outstanding. On a personal level, he was candid and practical, offering sensible advice. The insight he had about my situation, was most appreciated. I would highly recommend Craig and his company for any investigative needs you may have
It was a blessing working on your case Paula. I wish you the best.
Experiencia fantástica: Craig Smith was awesome, and so quick to jump on a service for a party "on the run." If we ever need someone in Colorado Springs to get the job done, we will use Brightstar Investigations!! Thanks again!!!
Eric - this one went down to the wire. We don't quit! I thank God we were able to get it done!
Experiencia fantástica: Craig was extremely QUICK. I was going to go to a different place but I'm glad I searched around a bit more before making my final decision on a service processor. After relaying the information to him, he had had my Ex-wife served within the same day! He was cunning, swift, and accurate. But most importantly persistent! He came up with the necessary dialogue to the get the packet served and took a huge load of stress off of my shoulders. I'm very grateful for this guy and his services. He WILL get the job done. Thank you again Craig, even if my ex-wife was furious with me, you did the job well done! Thank you for protecting my rights and my daughters rights.
Thank you Adil. I wish you nothing but the best as you move forward.
Experiencia fantástica: Brightstar Investigations did a great job serving my defendant. I was able to have peace of mind knowing that the Summons was served to the correct person. Craig was very professional and I would be happy to use them again.
Thanks Jacqueline! Emergency service sometimes has a higher cost. We are always willing to work with our clients to make sure that they have the BEST service in a cost effective manner. So glad that we could serve your emergency need!
Experiencia fantástica: Contacted Brightstar Investigations needing some help. At this time it was not something Craig ;s office could assist me with. Yet he wanted me to get the help I needed and direct me towards people who worked in the area I needed. Thanks for the sincerity of wanting to help people .
It's my pleasure Patricia. It's what we do! :)
Experiencia fantástica: I HIGHLY recommend Brightstar Investigations! I was most impressed with their skill and dedication to getting my job done right and in a timely manner. Using all investigative skills available, including database searches and personal address verifications, they were able to serve court documents to a person who'd evaded 3 sheriff's attempts and another personal processor. Their creativity and ingenuity is off the charts. Rest assured, if you hire them, they will get your job done and you won't be disappointed. They insure justice will be served with ethics and high integrity. Two thumbs up and five gold stars!
This was a tough one Elise. Glad we got the job done!
Experiencia fantástica: It's not very often when you can find someone who you can trust and will be 110% honest with you. We contacted Craig to discuss a situation where we needed guidance and expertise. After several conversations and much thought, we decided to follow Craig's suggestions and have been satisfied with the results. I have to say that we found these "consultative-like sessions" to be very enlightening and also felt that Craig had our best interest in mind above his. Thank You !
Thank you Baxters! Glad I could help!
Experiencia fantástica: Brightstar has become my preferred choice for investigations. Craig is on the ball, and extremely quick to get the job done. He charges extremely reasonable rates, and if you have any problems, you just need to talk to him and he'll take care of you. Highly recommend his services!
Thank you for the kind words Roger. Happy to be a resource to your firm.
Experiencia fantástica: Working with Craig has been a wonderful experience! He is honest, diligent and courteous. I will always recommend him in the future!
Thank you Brandi
Experiencia fantástica: Brightstar is my "go to" investigator for jobs I need done the right way. Craig is always very responsive and quick to get to work. As a criminal defense lawyer, I constantly have cases that require interviews or investigative work that can effect the outcome of a case. I know my clients expect me to retain the services of someone that we can trust when their future is on the line, and Brightstar has come through for me every time. Brightstar has handled my cases quickly, professionally and affordably. I highly recommend Brightstar Investigations.
Josh - Thank you for your allowing us to serve your client's needs. It is always a pleasure.
Experiencia fantástica: I have used Brightstar Investigations in my law practice. They do exceptional work. It is thorough and timely. For all future investigation needs, I will call Craig at Brightstar Investigations.
Thanks Bryson. It's always a pleasure working with you.
Experiencia fantástica: One of my three sons who is now 38 relapsed following the funeral of his older brother here in Asheville, NC (cancer). This formerly addicted son had been clean four years and had built a life for himself in San Diego. Some months after relapsing, he left his wife and according to her headed to Colorado Springs. He called us a month later and told us he had made a new home in the Springs, had a job and was happy there. For three months he stayed in contact with us, but then ceased all communication: no return messages to our emails, phone disconnected, and snail mail returned. My husband and I used every resource we could think of making calls and sending emails to a mobile home park, a place of employment, missing person agencies and the police. Then a high school acquaintance of my son who lives in the Springs did some searching as well. Nothing turned up. I prayed and looked up Colorado PI agencies online. I had no prior experience with this type of service, and was very anxious about making a random call and paying a lot of money. However, when I found Bright Star Investigations, I felt this was the one. Then I read the reviews and was even more convinced. Craig proved to deserve all the compliments and more. I was impressed with how compassionate, diligent and creative he was in his work. His retainer was very reasonable for the number of hours he must have spent discovering concrete leads and information from various individuals. He even obtained several photos we are cherishing. Craig apologized and was disappointed in not getting the outcome he and we would have preferred, but my husband and I have been very comforted by what he did accomplish. Our son is still using, but he has returned to San Diego, where we believe he is happier and safer with more resources, even if he is homeless and using. We feel better knowing he is still alive and in a city he knows how to navigate and loves. Bless Craig for not only providing this information, but for also giving us excellent advice on options at this point. I will always be grateful to him for his kindness and integrity--and would recommend his work to anybody. Maria, Asheville, NC
Very heartfelt words Maria. Praying that you find resolution soon.
Experiencia fantástica: I had just bought a house with my fiance and there was always a vehicle parked outside at different times of the day and night just sitting in his jeep. I called brightstar investigations about this issue I had concern about.They were able to help us find resolve to this stressful situation. My fiance and I sleep better at night and don't have to feel alarmed everytime we leave the house or go outside. Fantastic work and hats off to brightstar investigations.
Thanks Dustin. Glad you have the peace of mind you both deserve.
Experiencia fantástica: Craig was really wonderful! He is smart, good at what he does & there was always good communication. I would recommend him to anyone needing such services.
Thank you so much Shannon. It was a pleasure to investigate in your case.
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